How can I return an item?

Please send an email with the subject "Return", your first and last name, as well as your order number to info@maloja.de

We will cover the return shipping costs and send you a DHL return label as soon as possible (our automated return portal will be available shortly).
Our return period is a generous 30 days.

Please pack the items carefully for return shipping, attach the return label to the package (or have it printed in-store via QR code), and drop it off at your nearest DHL Parcel Shop.

Alternatively, you can return the items at your own expense using a shipping provider of your choice. Please use the following return address:


LOGITEX GmbH c/o Maloja Clothing GmbH
Handwerkerstr. 6
83139 Söchtenau, Germany

Please note: A refund is only possible for unworn items in their original packaging with all labels attached. For swimwear and underwear: these may only be returned in unopened original packaging.

Can I exchange an item?

We currently do not offer direct exchanges. Please return the item and place a new order. This way, you’ll receive the correct product as quickly as possible.