Returns

Need to return something? Simply add your order details and we’ll generate a free DHL return label for you

Order number (without # or spaces, e.g. DE-000000023)

Find order by

Last name (as shown on invoice)

ZIP code (as shown on invoice)

Our return period is a comfortable 30 days.

Please pack the items carefully for return, attach the return label to the package, and drop it off at your nearest DHL parcel shop (or have the label printed in-store using the QR code).

Please note: A refund is only possible for items that are unworn, in their original packaging, and with all tags attached.

If you have any questions, feel free to contact us at info@maloja.com!